Pn. Norrizah Ismail, Consultant

Norrizah has served as an Information Technology professional in IBM for close to eleven years. During her tenure, she provided consultancy services to diverse business operations, whilst being entrusted with the stewardship of one of IBM’s top three clients. She took it upon herself to be involved with the clients’ business challenges, to appreciate their concerns and to work with them to formulate strategic I.T. plans. Norrizah has had the privilege of attending numerous “Hundred Percent Clubs”, a prestigious recognition event for qualifiers who over-achieved their performance and evaluation targets.

Prior to this, she pursued the academic profession in a leading local university in the faculty of Computer Science. She is currently on the list of course leaders for the Malaysian Institute of Management (MIM). Upon her completion at IBM, she has also been invited back by her clients to lead them in their planning and strategy sessions. Over the last three years, she has also been engaged by a number of multinational companies as an external consultant to assist them in their executive placement strategies.

Norrizah has been exposed to Stephen Covey’s Seven Habits of Highly Effective People concepts and implementation strategies since early 1993. She was fundamentally involved in the company-wide transformation which led to IBM being honored with the Malcolm Baldridge award as well as the Prime Minister’s Quality Award.

She holds an M.Sc (Statistics) from the University of Kentucky, Lexington (1981). Norrizah is a Certified Licensed Facilitator of FranklinCovey’s Seven Habits™ and What Matters Most® time management programs.

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